Who is Tyler?

I'm a guy who understands your technology and can translate it to you in plain English.

Background

OfficeMax, 2001-2004. I learned a lot about sales, helping people, and the retail environment.

Unfortunately, I also learned that the retail environment — the modern "big box" experience — didn't jibe with my goals and values. Part of the problem was that, too often, making the sale took precedence over truly listening to the customer. That wasn't the only problem, but it remains a significant factor in my conviction that retail must change its goals and values before the day comes that I can return.

Until that day, many honest, hard-working people continue to work retail, trying to change it from the bottom up. And they deserve all of our respect and admiration.

St. Olaf College, 2004-2008. Student first, IT helpdesk employee second. I learned what really matters in life: friends, family, and the pursuit of happiness. Technology exists to make life easier so we can focus on what really matters. In college, friends called me when they had technology problems and I helped them. The only difference today is that I get paid in cash instead of beer and pizza.

Bottom Line

No one wakes up thinking, "I want to deal with computer problems today."

I'm just here to help. I promise to do everything in my power to make your life easier.

Awards & Qualifications

"A" rating on Angie's List

CompTIA A+ Certified, since 2001

Cisco CCNA Certified, since 2002

Personal History

St. Olaf College, Class of 2008. B.A. Psychology, B.A. Asian Studies.

I'm a big fan of adrenaline, so I jump out of perfectly good airplanes. Other hobbies may or may not include: baking, anything involving oceans or lakes, and sand volleyball.